Opinion Share Panel

Simply select the “Join” tab from our website. You will be asked to enter some brief information to join the panel.  Follow the steps given to set up your account. You will have to give some basic information and choose a password. Soon after, you will be sent a confirmation email. Follow the link emailed and you will be able to begin taking surveys and participating in research activities!

There are a variety of reasons for this to happen. The email may still be in transit. Depending on internet traffic, it can take a couple hours for emails to arrive. This is more likely to happen around holidays and peak sending times. Ensure that you have given the correct email—no spaces or misspelling. Please check your junk folder and ensure that your email is not using anti-junk software to block any email addresses. If you still have not received an email, navigate back to the registration page and re-enter your email to prompt another confirmation mail.

For easy access, we have a new registration system. This uses your email address as your log in for quicker, easier access. Nothing else regarding your account will have changed.

The system will not accept the postal code if there are spaces in it. Please retype it without any blanks.

Your username is your email. If you have multiple emails, we strongly suggest keeping a note of which email you have used. If you have forgotten your password, select “Forget Password?” on the panel log in page. You will be prompted to enter your email, please make sure this is the correct email associated with your account. You will be sent a new password in your email and will be able to log in with this password. We strongly suggest changing your password once you have logged on.

To change your password, log into your account and view your profile. Select “Update Profile”. Select “change password” (located beside the password text box) and enter both your current password and the one you wish to change it to. Once entered, select “Update” and your password will have been changed.

Having your cookies disabled in your browser may cause this issue. Please ensure your cookies are enabled. If problems like this continue, we recommend attempting to log in using a different browser (users of the Safari browser should take note of this).

Once you have logged in, select “Your Profile”.  Here you may update both your personal information (password, address, etc.) and you may update your profiling for future surveys.  To update your personal information, select “Update Profile”. For all other updates, select the various categories in “Further Profiling.”

Surveys are sent automatically when your profile best matches the requirements for the survey. Updating your profiling will make it easier to match your profile with more surveys. Frequently updating your profile will improve the amount of surveys you may receive.

Your responses and personal information are used for research purposes only. We will not share your information with anyone without your permission.

• None of your personal information will ever be released to anyone without your permission.
• Your answers will be kept strictly confidential
• Your answers will be combined with hundreds of other participants' answers and will not be used for sales purposes.

If you have forgotten your Username or Password please follow the steps below:

1. Click on this link: (https://www.discoveryresearchgroup.com/conversion-pages/log-in/)
2. Click on the link “Forgot your login details (Username, Password?)
3. Enter your email address that you've used as your username.
4. Click on the grey button to the left of the panel. If you are a member of more than one panel please ensure you choose the button to reflect which panel you want new login details for.
5. A new username and password will be sent to your email address.
6. If you receive an error and we are unable to locate your login details, please refer to the survey invite for the correct contact support desk.

To delete yourself from the panel, please either:

1. Login to your account
2. Click unsubscribe
3. Check the box “Do you really want to unsubscribe?”
4. Click “Unsubscribe”
5. Click “Ok”

Or

Click the “Unsubscribe” link in the survey invite

If you cannot find the unsubscribe link, please contact the panel for account queries (email address is located at the bottom of the survey invite).

You can update your profile by logging in with your user name and password.  Please remember to keep your profile up-to-date.

To change your email address please send an email to info@opnshr.com, you will need to include your original e-mail address and the new e-mail address where you'd like to receive correspondence from us. Also include, for security reasons, your postcode and year of birth. Once these are received your email address will be updated.

It's extremely important to understand that Opinion Share pays for the market research activities completed. These are not gift cards, lotteries, or other random items, but cash. The caveat is that you MUST have a PayPal account get paid for the work you do.

If you do not have a PayPal account you will have to create one to get paid for your Opinion Share activities. To do this, please go to www.paypal.com and you will be able to create an account there. It is important to note that your PayPal account MUST be created with the same email address as the one you use for your username.

If you already have a PayPal account with a different email address, you can add the email address you've connected to Opinion Share inside PayPal. This option can be found in your PayPal account under your profile settings. It is possible to connect up to 8 email addresses to one PayPal account.

To get paid for the research work you've completed:

1. Login to your panel account.
2. Click on “My Earned Points”
3. Once you have reached the redeemable amount, click on the “update” button and your money will be transferred to your online account at PayPal.
4. Please make sure that you login to your PayPal account to accept the transfer.
5. Please note there is a fee of 2% per transaction for PayPal payments.
6. If your rewards are left unclaimed for 30 days, the rewards will be returned to your panel account. You will be required to attempt the transfer again.

For further support on setting up and using PayPal please go to www.paypal.com.

This message is seen when PayPal is trying to connect to your panelist account. When this happens, you will see your attempted transfer as “FAILED”. Please wait 2 to 4 days before re-attempting the transfer. The connection will correct itself and allow the transfer to take place.

Opinion Share conducts many different types of research, however these research activities most often start with an online survey. Online surveys go as follows; You will receive an invitation to participate in a survey by email. The invitation email will contain a link to the online survey along with information on the survey length and the rewards you may earn. The survey will start once you click on the link. You will be asked questions that you can answer with a simple click of the mouse or by entering text. Please be truthful in all research activities.

The surveys and other research activities can be about a wide variety of topics, such as: your travel preferences, your feelings about certain products, or your opinion on advertising. The results help companies develop new products or adapt to the needs of consumers. In this respect, you benefit simply by helping out.

An error can occur on a research activity or online survey for a handful of different reasons. (1) If cookies are not enabled on your browser, at the end of the survey you will not be recognized as a respondent and will receive a time out. Please make sure your cookies have been enabled. (2) If you leave the survey open for an extended amount of time, the browser session will expire and you will be timed out from the survey. (3) If you navigate away from the survey, you will be timed out and not be able to finish the survey. (4) If you are not using a supported browser, have not enabled popups, do not have the latest version of Flash Media Player downloaded, you will be timed out and not able to complete the survey.

Whenever you are timed out from a survey, you will not be able to access it again. A new link cannot be sent and the survey cannot be reset.

No, we are sorry, but we can send each survey’s link only once.

Surveys are sent automatically when your profile closely matches any of the requirements of the survey. However, there will be times when the survey is full or you are screened out. Instead of terminating you from the survey, the system automatically looks for other survey that also closely matches to your profile. This provides you with another opportunity to participate in a different survey for a reward.

For surveys where you receive a “quota full” message; they do not count as completed surveys and accrue no rewards as the information is not used. If you receive “quota full” the survey is normally full of respondents within the targeted range that you belong. This will typically happen either before the start of a survey, which is normally indicated as closed, or some time in the early part of a survey where certain criteria within the survey becomes filled (for example, within a certain age bracket). This will vary at the rate any given survey is responded to and the overall number of responses needed by different people to fill the quota. For this reason we encourage participants to answer at their soonest possible opportunity.

Surveys are sent automatically when your profile closely matches the requirements of the survey. We recommend that you fill in your profile with as much information as possible. That way it will be easier to match your profile to surveys that suit you.

We always try to find the right survey for you. There may be times that you are asked the same question more than once – once in our pre-screening phase (where we are looking for a survey to match your profile), and once in the actual survey itself (where we are verifying that you meet the survey’s criteria). Although it might seem like an inconvenience or a mistake that you are asked the same question more than once – rest assured that it is to ensure that survey information is of the highest accuracy and quality.

Surveys where you receive a “screened out” message do not count as fully completed surveys and accrue no rewards as the information is not used. If you are “screened out” this means that you were determined to be outside the target group for the given survey. Rather than consuming your time on answers that cannot be used, the survey finishes early (normally within the first few questions). This can happen from time to time even if you were originally selected to take part in a survey. However, the survey requires more specific information than what your profile can initially provide.

Yes! Please use the method that is most convenient to you. In fact, we have created an Opinion Share App that may be used to manage your account and complete surveys. Here is the link!

If you belong to multiple research panels it is possible that you could be invited to the same survey more than once. To be a quality provider of research to our clients, we cannot allow people to start and complete a survey more than once. Unique respondents are a key to quality research. If you have already clicked the survey link and started the survey (the survey does not have to be completed), you will not be able to retake the survey. This can happen when a reminder is sent and you had already clicked the link in the original email or vice versa.

Yes, it is free to take the surveys. Participation in surveys is completely voluntary and by participating, you agree with all Terms and Conditions.

We apologize for the inconvenience this has caused you. Unfortunately, if you receive an error while taking a survey, the error cannot be corrected after you have already entered the survey. We test all of our links to ensure they are working properly and to confirm you as a panelist will be able to complete the survey. Please check all of your browser, server, and other computer settings for future surveys. If you receive an error message, you will have timed out from the survey and will not be able to access it again. The survey link cannot be resent and the survey cannot be reset.

You can view your rewards by logging into your panelist account. After logging in to your account select, “My earned points” from the main menu. This page allows you to view the surveys you have earned rewards from, your current balance and how you can redeem your rewards so far.

Your rewards are added to your account at the completion of each survey unless otherwise stated. You must reach the minimum payout threshold, described on your account page, before requesting your payout through the selected payment method.

Please keep in mind that Opinion Share reserves the right to deny incentives, remove panelists and deny service to anyone. All invitations are sent based on a proprietary sampling algorithm. Such algorithm will not favor any individual respondent over another. Negative incentives can occur when someone completed a survey in a manner deemed inappropriate (bad or untruthful). We will not share with you which questions proved to be problematic for our clients. Below are some ways clients define “bad” or “untruthful” responses.

A) Survey Speeding - Every survey executed has an estimated time to complete. If you complete a survey in a time frame that does not fall within the range that is acceptable you will not qualify for the survey, receive an incentive and may be terminated from the panel.
Inconsistent or Inaccurate Answers - If you provide answers that are not accurate and or inconsistent in any manner whatsoever you will not qualify for the survey, receive an incentive and may be terminated from the panel.

B) Red Herring Questions - Clients, at times, will put questions in the survey multiple times or demand that you choose a specific answer to ensure you are being truthful and/or reading the entire survey question. If our client should find that your responses are unacceptable as per the red herring directive you will not qualify for the survey, receive an incentive and may be terminated from the panel.

C) Open End Questions - At times clients will have a section within a survey that requests respondents to fill in their answers by writing them in, rather than selecting an answer from a set of pre-identified responses. If a response in Open Ended question is considered to contain language that is inappropriate, non-sensible, or not fitting for the question you will not qualify for the survey, receive an incentive and may be terminated from the panel.