Integrated or A-La-Carte...Precision at Every Step.
Ironwood’s end-to-end quantitative services can be adapted—holistically or a-la-carte—to fit the specific requirements your project, no matter the scope. Because our services are in-house, we maintain full control over quality, timelines, and outcomes—giving you a consistent, seamless experience and results you can trust.
Data Collection: From calls to clicks, we deliver higher quality data...faster.
- Data collection sets the foundation for valid, relevant and impactful downstream insights that are too important to trust an “online at all costs” mentality. Ironwood dives deep to understand the insights challenge first, then recommends the best-fit methodology and data collection strategy to get you the answers you need whether its online, telephone, mail/QR, in-person or mixed methodology.
- Ironwood operates one of the industry's largest and most technologically advanced data collection networks. Through our integrated, in-house platforms Ironwood can seamlessly deploy the ideal mix of data collection methods—telephone, online, text-to-web, in-person, mail/QR or multi-modal—to ensure that the right methodology is applied to protect the integrity of the research outcomes—not selecting what’s convenient.
- Ironwood Insights Group is a recognized industry leader in quantitative telephone research. With three domestic call centers, an offshore call center and an extensive remote interviewing staff, Ironwood boasts one of the largest and most technologically-advanced CATI operations in the industry. We bring a seasoned staff, a best practices mindset and integrated technology that streamlines sample and quota management, dialing protocols and data security measures.
Project Consultation & Management
- Complex studies? We excel at those. From tracking studies, to multi-country surveys, to strategic research and advanced experimental designs, we’ve done them all.
- Our team combines decades of experience with cutting-edge tools to ensure data integrity, respondent quality, and business-ready insights. And Ironwood ensures continuity from design through analysis – the same team involved in the design and execution of your study will lead the analysis to ensure tighter coordination between research design, data collection, and analysis.
Quantitative Services
Methodologies
- Telephone
- Online / Mobile / Text to Web (TTW)
- Mixed Methodologies
- Mail / QR
- In-person (CLT’s)
In-House Services
- Methodology/study design
- Sampling/sample design
- Programming
- Multimodal data collection
- Coding (human, AI)
- Data processing
- Multi-lingual interviewing
Specialized Capabilities & Credentials
- 5 Company-owned telephone call centers; 300+ stations across the U.S. & Internationally
- TCPA & HIPPA compliant
- Survox, Voxco survey platforms
- Customizable templates, looks, backgrounds, etc.
- Translations
- Programmable in 30+ languages
- Full-service print, mail, fulfillment, return mail / BRD scanning/processing
- Automated incentive fulfillment